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OE will automatically re-create the "Main Identity" registry key. This might not be necessary, but it can't hurt.ĥ) Start Outlook Express.
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Instead, you'll be recreating everything using the backup program, so these registry keys should only be needed in an emergency.)ģ) Run sfc /scannow (note: there is a space before the slash). HOWEVER, what you do is that you do NOT actually restore these Identity Keys later - because they'll still be corrupt when you restore them. (If you want to back-up these registry keys for safety, see for detailed instructions. Delete the entire Identities subkey - the whole branch.
#Outlook express 6 for free#
Key words: Outlook Express 6 freezes, Windows XP sp2 errorġ) Back-up all of your folders, email, settings and info (I'd suggest using a program such as Genie-Soft's Outlook Express Backup V6.5 - you can get a fully functional version of this for free as a 15-day trial from ).Ģ) Now, after the back-up, run window's regedit and go to HKEY_CURRENT_USER/Identities. There were no problems with OE until I installed XP service pack 2. I use Spybot, AdAware, and CWShredder frequently. I have the XP Firewall and AutoUpdate turned off. Notes: I have AntiVir, Sygate, and ProtoWall installed (I've tried quitting out of all of these, but OE still does not open). I wonder if sp2 is the direct cause of this - and if so, if lots of other people will soon be having this problem as well. I'm hesitant to uninstall and reinstall Outlook Express, because I'm not confident in my ability to preserve all the folders, email messages, and multiple identities I've got set up.Īny suggestions or instruction would be greatly appreciated. I've tried running "sfc /scannow", as suggested by MS Support at ("How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP"), but that didn't help. The cpu usage goes up and down a bit, but no OE.Įvery other program seems to work fine, including IE. I do not get any error messages or anything - but msimn.exe does start up and hogs anywhere from 40 to 98% cpu. I've seen a couple of other threads on here regarding Outlook Express problems that are kinda similiar to mine, but since I don't even get a frozen start screen, my problem is a bit differnt, I think:Īfter installing XP sp2 a few days ago, I can no longer open Outlook Express.